Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. AI engineering offers a pathway, making AI a part of the mainstream DevOps process rather than a set of specialized and isolated projects. Gartner's Top Strategic Technology Trends for 2021 Gartner: CIOs Need 'Composable Business' To Be Resilient in Changing Times Gartner: Top 10 Strategic Predictions for 2020 and Beyond ©2020 Gartner, Inc. and/or its affiliates. It is the operationalization of AI accountability. Gartner’s Top 10 Strategic Technology Trends 2019. This trend enables organizations to capitalize on COVID-19 disruptors including remote work, mobile, virtual and distributed customers. The second performs processing and analytics in a decentralized manner. Sensors or RFID tags were used to determine whether employees were washing their hands regularly. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. As organizations accelerate digital business strategy to drive faster digital transformation, they need to be agile and make quick business decisions informed by currently available data. Gartner identified Hyperautomation as one of the top 10 strategic technology trends for two consecutive years – 2020 and 2021. “The unprecedented socioeconomic challenges of 2020 demand the organizational plasticity to transform and compose the future,” said Brian Burke, Research Vice President, during virtual Gartner IT Symposium/Xpo™ 2020. Due to the outbreak of COVID-19 pandemic, the Gartner IT Symposium was done virtually by the top analysts at the organization. The socioeconomic challenges of 2020 (the pandemic) resulted in a change of how many people live and work, and some of these changes might be permanent. Gartner Top Strategic Technology Trends for 2021 (With Captions) Posted on December 10, 2020 December 10, 2020 by D.Justhy. Privacy Policy. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. And they’re not deluding themselves. Tightly linking all of these experiences — as opposed to individually improving each one in a silo — differentiates a business from competitors in a way that is difficult to replicate, creating sustainable competitive advantage. With an increase in technologies that gather the “digital dust” of daily life — data that spans the digital and physical worlds — that information can be used to influence behaviors through feedback loops. Gartner’s top strategic technology trends for 2021 enable that plasticity,” Burke added. Download your complimentary copy now to: This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. As always, these nine strategic technology trends do not operate independently of each other, but rather build on and reinforce each other. "Continue" Search for: Recent Posts. The company also adjusted its service to include more digital kiosks and enabled employees to use their own tablets to co-browse customers’ devices without having to physically touch the hardware. As demonstrated by the COVID-19 protocol monitoring example, the IoB is about using data to change behaviors. Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. Read more: The CIO’s Guide to Distributed Cloud. When customers arrived for their appointment and came within 75 feet of the store, they received two things: 1) A notification to guide them through the check-in process and 2) an alert letting them know how long it would be before they could safely enter the store and maintain social distance. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. And they need digitaliized processes to function in today’s environment. Gartner Terms of Use It enables a more modular, responsive security approach by centralizing policy orchestration and distributing policy enforcement. Due to the governance aspect of AI engineering, responsible AI is emerging to deal with trust, transparency, ethics, fairness, interpretability and compliance issues. Download this complimentary Gartner research report to learn more about the trends that will help you will help you reach your goals for the year 2021 and beyond! Download Gartner e-book with the top strategic technology trends that IT can’t ignore in 2021 & how these trends will drive the innovation for your enterprise. By clicking the All rights reserved. "Submit" Read more: 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020. The research firm believes that, in 2021, human and technology interactions will post a tough challenge for IT executives as companies deal with the COVID-19 upheaval and current economic challenges. Privacy-enhancing computation features three technologies that protect data while it’s being used. About Gartner. Companies can then use that data to improve driver performance, routing and safety. Gartner: Top 10 Strategic Predictions for 2021 and Beyond In picking the top predictions for next year, Gartner emphasized the human condition, discussing such things as … button, you are agreeing to the Gartner's top strategic technology trends for 2021 enable that plasticity. button, you are agreeing to the Gartner’s Top 10 Strategic Technology Trends for 2020. At its core, this operating model allows for business to be accessed, delivered and enabled anywhere — where customers, employers and business partners operate in physically remote environments. This trend enables organizations to capitalize on COVID-19 disruptors. As perimeter protection becomes less meaningful, the security approach of a “walled city” must evolve to current needs. Last week, Gartner, Inc. announced its top nine strategic technology trends for 2021. Privacy laws, which vary from region to region, will greatly impact the adoption and scale of the IoB. Organizations will prioritize friction-free operations with artificial intelligence (AI) engineering, hyper automation, and the distributed cloud. Digital should be the default at all times. Combinatorial innovation is an overarching theme for these trends. This year’s trends fall under three themes: People centricity, location independence and resilient delivery. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Hyperautomation is another key strategic trend for 2021. Read more: Gartner Top 9 Security and Risk Trends for 2020. IT leaders must decide what combination of these trends will drive the most innovation and strategy for their enterprise. https://www.gartner.com/.../gartner-top-strategic-technology-trends-for-2021 Gartner Top Strategic Technology Trends for 2021 (With Captions) Return to Blog Home. Total experience combines multiexperience, customer experience, employee experience and user experience to transform the business outcome. Used to "influence human behavior," Gartner expects "half of the world's population will be subject to at least one" commercial or government IoB program. "Begin Download" and Gartner’s “Top Strategic Technology Trends for 2021” will serve you as an essential guideline for enabling organizational plasticity with an adaptable and resilient business and technology foundation. Return to Blog Home. Last week I published an update of Gartner’s Emerging Technologies and Trends Impact Radar for 2021 (full report available to subscribing Gartner clients). © 2020 Gartner, Inc. and/or its affiliates. Gartner released its Technology Trend report for 2021, and it is full of opportunities. By clicking the Organizations that are prepared to pivot and adapt will weather all types of disruptions. Posted in Data Strategy Post navigation. Burke added that, as organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. By clicking the All figures in U.S. dollars (USD). According to them, hyperautomation is an extension of Robotic Process Automation (RPA) or an evolution, rather, adding Artificial Intelligence (AI) capabilities on top of the existing task and process automation. Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management, Consider the impact of each trend on your organization's digital transformation, Enhance existing, or create new, processes, products and business models. Gartner report: Top Strategic Technology Trends for 2021 Looking to drive strategic change in the new year? The increasing sophistication of the technology that processes this data has enabled this trend to grow. The result was a safer, more seamless and integrated overall experience for customers and employees. Hyperautomation is driven by organizations having legacy business processes that are not streamlined, creating immensely expensive and extensive issues for organizations. AI projects often face issues with maintainability, scalability and governance, which makes them a challenge for most organizations. Technology trends IT can’t afford to ignore. To successfully do this, organizations must enable better access to information, augment that information with better insight and have the ability to respond quickly to the implications of that insight. The IoB is about using data to change behaviors. Gartner’s top strategic technology trends for 2021 enable that plasticity. That’s not to say physical space doesn’t have its place, but it should be digitally enhanced, for example, contactless check-out at a physical store, regardless of whether its physical or digital capabilities should be seamlessly delivered. The first provides a trusted environment in which sensitive data can be processed or analyzed. It was a top strategic trend last year as well, and it has been evolving. Cybersecurity mesh essentially allows for the security perimeter to be defined around the identity of a person or thing. For example, for commercial vehicles, telematics can monitor driving behaviors, from sudden braking to aggressive turns. With those concepts as a backdrop, Burke identified Gartner’s top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. Gartner unveiled the top technology trends 2021 during its flagship IT Symposium/Xpo Americas conference. First, it deployed an appointment system via an existing app. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. Retrain your IT talent for the future of business. It brings together various disciplines to tame the AI hype while providing a clearer path to value when operationalizing the combination of multiple AI techniques. Gartner Top Strategic Technology Trends for 2021 fall under three themes: People centricity, location independence and resilient delivery. 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 9 Security and Risk Trends for 2020, 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Together they enable organizational plasticity that will help guide organizations in the next five to 10 years. Boards of directors plan to increase spending on IT and technology by … An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a current situation. For example, one telecommunications company transformed its entire customer experience in an effort to improve safety and satisfaction. and When employees at an industrial site returned to the workplace after it was closed during the COVID-19 pandemic, they noticed a few differences. Posted on December 10, 2020 December 10, 2020 by D.Justhy. Fill in this form to download the Top Strategic Technology Trends for 2021. The model for anywhere operations is “digital first, remote first;” for example, banks that are mobile-only, but handle everything from transferring funds to opening accounts with no physical interaction. The three overarching trends include: Interfaces and Experiences include technologies that are fundamentally changing the way we interact with the In Top Strategic Technology Trends for 2021, Gartner explains how companies will leverage technology and composable architectures to enable smooth and secure operations in an ever changing world. 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